New Qualified Education Service Provider (QESP) Onboarding Workflow

Congrats on your approval as a QESP!  Over the next few days, you'll receive several emails to be able to log in and set up your account.  The steps below outline this process for you. 

 


1. Find the email that has the "Create my account" button. Right-click "Create my account"

Screenshot of: Find the email that has the "Create my account" button. Right-click "Create my account"

 

2. Click "Open Link in Incognito Window" or "Open Link in New Private Window," depending on your browser. Another option is to close all browser windows and then clear your cookies and cache from your browser to prevent login issues.

Screenshot of: Click "Open Link in Incognito Window" or "Open Link in New Private Window," depending on your browser.  Another option is to close all browser windows and then clear your cookies and cache from your browser to prevent login issues.

 

3. Enter and re-enter your new password.

Screenshot of: Enter and re-enter your new password.

 

4. Click "Reset password"

Screenshot of: Click "Reset password"

 

5. Click "Go to Login"

Screenshot of: Click "Go to Login"

 

6. Click "Login"

Screenshot of: Click "Login"

 

7. Enter your email and password and click "Continue"

Screenshot of: Enter your email and password and click "Continue"

 

8. Click "Remind me later" or "Not on this device"

Screenshot of: Click "Remind me later" or "Not on this device"

 

9. Click "Display name * This is the name that will be displayed on your Merit account." You may also edit your name from this page if there are any mistakes.

Screenshot of: Click "Display name * This is the name that will be displayed on your Merit account." You may also edit your name from this page if there are any mistakes.

 

10. Confirm that you are over the age of 13 and accept the terms of service then click "Submit"

Screenshot of: Confirm that you are over the age of 13 and accept the terms of service then click "Submit"

 

11. Click "TAP TO ACCEPT" if you have already received the QESP Access merit. If you have not, you must wait until it is issued to continue. An email will be sent to you once it is issued.

Screenshot of: Click "TAP TO ACCEPT" if you have already received the QESP Access merit.  If you have not, you must wait until it is issued to continue.  An email will be sent to you once it is issued.

 

12. Click on the "QESP Access" merit in the My merits section.

Screenshot of: Click on the "QESP Access" merit in the My merits section.

 

13. Click on the "click here" link to view and process claims or go to app.aceohio.org/service-provider

Screenshot of: Click on the "click here" link to view and process claims or go to app.aceohio.org/service-provider

 

14. Click "Link with Merit"

Screenshot of: Click "Link with Merit"

 

15. Enter your email and click "Continue"

Screenshot of: Enter your email and click "Continue"

 

16. Enter your password and click "Continue"

Screenshot of: Enter your password and click "Continue"

 

17. Accept the Terms of Service then click "Allow"

Screenshot of: Accept the Terms of Service then click "Allow"

 

18. Once logged in, you'll be able to view all pending and historical claims for your organization.

Screenshot of: Once logged in, you'll be able to view all pending and historical claims for your organization.