Ohio ACE help center

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Ohio ACE help center

For Parents and Guardians

For Parents and Guardians

FAQs for parents and guardians that would like to participate or are participating in the Ohio ACE Program

General FAQs

What purchases are approved for homeschooled children?

How can students use the ACE funding?

Which students are eligible to receive ACE funds?

What is the Afterschool Child Enrichment (ACE) Educational Savings Account program?

Why is Merit emailing me about ACE Ohio?

I want to use my student’s Ohio ACE funds to pay for educational expenses. How do I do this?

What are the reasons for a claim to be rejected?

Connecting your bank account to the ACE Ohio App

Musical Instrument Purchases

Physical Education related activities

What if my paid receipt total is more than the funds available?

Changing Linked Bank Account Details

Accidental Deletion?

ACE Ohio Email Help

How can I find education providers in my area?

How to change your Merit password

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Parent and Guardian Application process

I have not received an email from Merit.

I need help filling out my application.

Can I submit a receipt if I purchased a good or service from a business or organization that is not on the marketplace?

Who is Merit International, Inc. and why are they contacting me?

How do I apply for an Ohio Afterschool Child Enrichment (ACE) Educational Savings Account?

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Reimbursement process

How to submit a claim for parents and guardians.

Best practices for submitting a claim

How do I submit my receipts or invoices and check my balance?

What you need to submit a claim

How long does it take to get reimbursed?

Why was my claim rejected?

What's the date range for receipts/invoices?

Linking Your Bank Account to the ACE Ohio Program

What information should be in my receipt or invoice?

Can I fix a claim after it was submitted?

Can I round up my claim to the nearest dollar amount?

Why was my receipt/invoice rejected?

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