Ohio ACE help center
Go to aceohio.org
Contact us
For Parents and Guardians
For Organizations
General FAQs about Ohio ACE Program
Organization Application Questions
Approved Items for Reimbursement
Adding Invoice and Receipt Approvers
Reimbursement Process
Appealing Process
For Parents and Guardians
General FAQs
Parent and Guardian Application process
Reimbursement process
About Merit
FAQs
Login Support
Back to home
Ohio ACE help center
For Parents and Guardians
For Organizations
General FAQs about Ohio ACE Program
Organization Application Questions
Approved Items for Reimbursement
Adding Invoice and Receipt Approvers
Reimbursement Process
Appealing Process
For Parents and Guardians
General FAQs
Parent and Guardian Application process
Reimbursement process
About Merit
FAQs
Login Support
For Parents and Guardians
FAQs for parents and guardians that would like to participate or are participating in the Ohio ACE Program
General FAQs
Musical Instrument Purchases
What purchases are approved for homeschooled children?
What are the reasons for a claim to be rejected?
Why is Merit emailing me about ACE Ohio?
Claiming your Ohio ACE award
Physical Education related activities
What if my paid receipt total is more than the funds available?
I want to use my student’s Ohio ACE funds to pay for educational expenses. How do I do this?
Changing Linked Bank Account Details
How can students use the ACE funding?
Connecting your bank account to the ACE Ohio App
Accidental Deletion?
ACE Ohio Email Help
How can I find education providers in my area?
What is the Afterschool Child Enrichment (ACE) Educational Savings Account program?
How to change your Merit password
Which students are eligible to receive ACE funds?
See more
Parent and Guardian Application process
Can I submit a receipt if I purchased a good or service from a business or organization that is not on the marketplace?
Who is Merit International, Inc. and why are they contacting me?
I have not received an email from Merit.
How do I apply for an Ohio Afterschool Child Enrichment (ACE) Educational Savings Account?
I need help filling out my application.
See more
Reimbursement process
Why was my claim rejected?
How do I submit my receipts or invoices and check my balance?
How long does it take to get reimbursed?
What's the date range for receipts/invoices?
What you need to submit a claim
Best practices for submitting a claim
Linking Your Bank Account to the ACE Ohio Program
How to submit a claim for parents and guardians.
What information should be in my receipt or invoice?
Can I fix a claim after it was submitted?
Can I round up my claim to the nearest dollar amount?
Why was my receipt/invoice rejected?
See more
