Ohio ACE help center

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Ohio ACE help center

For Parents and Guardians

For Parents and Guardians

FAQs for parents and guardians that would like to participate or are participating in the Ohio ACE Program

General FAQs

ACE Ohio Email Help

How to set up a new Merit account for Ohio ACE

How can students use the ACE funding?

Restoring a Merit that was Accidentally Deleted

Which students are eligible to receive ACE funds?

Why is Merit emailing me about ACE Ohio?

Connecting your bank account to the ACE Ohio App

Changing Linked Bank Account Details

How can I find education providers in my area?

ACE Funds Expiration Notice

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Claims process

How to submit a claim for parents and guardians.

What information should be in my receipt or invoice?

Claim Appeal Form

Video Tutorial: How to submit a claim and check account balance

What's the date range for receipts/invoices?

Linking Your Bank Account to the ACE Ohio Program

How long does it take to get reimbursed?

Can I submit a receipt if I purchased a good or service from a business or organization that is not on the marketplace?

What if my paid receipt total is more than the funds available?

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Allowable Services and Goods

Service Categories Explained

What purchases are approved for homeschooled children?

Musical Instrument Purchases

Physical Education related activities

Prohibited Services and Goods

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