Ohio ACE help center
Go to aceohio.org
Contact us
For Parents and Guardians
For Organizations
General FAQs about Ohio ACE Program
Organization Application Questions
Approved Items for Reimbursement
Adding Invoice and Receipt Approvers
Reimbursement Process
Appealing Process
Merit Organization Portal
For Parents and Guardians
General FAQs
Parent and Guardian Application process
Reimbursement process
News & Announcements
About Merit
FAQs
Login Support
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Ohio ACE help center
For Parents and Guardians
For Organizations
General FAQs about Ohio ACE Program
Organization Application Questions
Approved Items for Reimbursement
Adding Invoice and Receipt Approvers
Reimbursement Process
Appealing Process
Merit Organization Portal
For Parents and Guardians
General FAQs
Parent and Guardian Application process
Reimbursement process
News & Announcements
About Merit
FAQs
Login Support
For Parents and Guardians
FAQs for parents and guardians that would like to participate or are participating in the Ohio ACE Program
General FAQs
ACE Ohio Email Help
How can students use the ACE funding?
Which students are eligible to receive ACE funds?
How to set up new Merit account for Ohio ACE
I want to use my student’s Ohio ACE funds to pay for educational expenses. How do I do this?
What purchases are approved for homeschooled children?
What is the Afterschool Child Enrichment (ACE) Educational Savings Account program?
Why is Merit emailing me about ACE Ohio?
What are the reasons for a claim to be rejected?
Connecting your bank account to the ACE Ohio App
Musical Instrument Purchases
Physical Education related activities
What if my paid receipt total is more than the funds available?
Changing Linked Bank Account Details
Accidental Deletion?
How can I find education providers in my area?
Service Categories Explained
ACE Funds Expiration Notice
Who is Merit International, Inc. and why are they contacting me?
How to access Merit and activate ACE funds
See more
Parent and Guardian Application process
I have not received an email from Merit.
How do I apply for an Ohio Afterschool Child Enrichment (ACE) Educational Savings Account?
I need help filling out my application.
Reimbursement process
Linking Your Bank Account to the ACE Ohio Program
Why was my claim rejected?
How to submit a claim for parents and guardians.
What you need to submit a claim
Best practices for submitting a claim
What's the date range for receipts/invoices?
How do I submit my receipts or invoices and check my balance?
How long does it take to get reimbursed?
Can I fix a claim after it was submitted?
What information should be in my receipt or invoice?
Can I round up my claim to the nearest dollar amount?
Why was my receipt/invoice rejected?
Can I submit a receipt if I purchased a good or service from a business or organization that is not on the marketplace?
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