What are the reasons for a claim to be rejected?

  • The dates of service on the invoice are more than 30 days in advance. 
  • Service dates were not eligible or not provided. 
    • Services must have started on or after April 25, 2022, to qualify for reimbursement for Year 1 funds (2021-2022 school year).
    • Services must have started on or after July 01, 2022, to qualify for reimbursement for Year 2 funds (2022-2023 school year).
    • Services must have started on or after July 01, 2023, to qualify for reimbursement for Year 3 funds (2023-2024 school year).
  • The receipt/invoice does not meet the requirements for acceptable receipts/invoices. Please see the list of requirements for receipts/invoices. (https://help.aceohio.org/what-information-should-be-in-my-receipt-or-invoice)
  • Claim amount reflects the costs of services for more than the student listed in claim. 
  • The receipt is handwritten on notebook paper, napkin, or anything that is not considered a formal transaction document.
  • The service provider is related to the student (read more).
  • Unpaid invoices will not be reimbursable to parent.
  • Transportation costs such as shuttle service fees and parking are not reimbursable through the program.
  • Services cannot be part of an organized team or league.
  • Fees cannot be used for pay-to-play charges for interscholastic activities. 
  • Sports uniforms and other hard goods associated with athletics are not reimbursable through the program.
  • Driver’s education courses and testing are not reimbursable through the program.
  • Cosmetology and related services are not reimbursable through the program.
  • Electronic devices are not reimbursable through the program (anything that uses batteries, plugs into an outlet, etc.)
  • Claim is for a physical good and “physical good” is not checked (homeschool students only)
  • Claim does not explicitly state an educational benefit in accordance with the program guidelines.
  • Claim is not consistent with program clarifications, effective February 10, 2023.
  • The service provider is not an eligible business or the claim was rejected by the organization.
  • The educational or academic value of the provided service was not indicated.


*This is not a comprehensive list and is an extension of the general program guidelines. View the Ohio Revised Code for more information.

Prohibited Services and Goods

  • Social/Emotional Health
    • Counseling/Therapy Services
    • Holistic Development
    • Life Skills, such as driving school/cooking classes
  • Health Related
    • Occupational or Physical Therapy
  • Sports/Dance
    • Uniforms/Costumes
    • Sports equipment
    • Fees for
      • League or organized teams
      • Tournaments, Competitions or Recitals
      • School’s Pay-to-Play
  • Costs associated with Fieldtrips/Camps
    • Parking
    • Gas & Mileage
    • Food items
    • Lodging
    • Souvenirs
    • College Tours
    • Overnight School Trips, with the exception of school sponsored trips to 
      Washington, DC.
  • Childcare/Latch Key Programs/Nanny Services
  • Club Memberships
  • Cosmetology
  • Mentorship Services
  • Consulting Services
  • Assessment/Registration fees
  • Electronics, such as computers, tablets, calculators, etc. (Nothing that plugs 
    into an outlet or requires batteries)
  • Musical Instruments (rental fees in association with lessons are permissible)

*Please note that this is not an exhaustive list of prohibited expenses. This list may 
be updated at any time.